Zhivko Todorov
ALL CASE STUDIES

CASE 57 · SPIRE · 2023

ACTIVE DIRECTORYIAM IDENTITY CENTERSCIMSSO

On-prem Active Directory, gracefully retired.

A healthcare IT company had on-prem Active Directory serving 1,400 employees, with two domain controllers that had been "good enough" for a decade. The hardware refresh was due, the cost was rising, and the team had no appetite to renew. We migrated identity to IAM Identity Center + Microsoft Entra ID with a clean SCIM sync.

INDUSTRY

Healthcare IT

DOMAIN

MIGRATION

DELIVERED

2023

STACK

IAM IDENTITY CENTER·MICROSOFT ENTRA ID·SCIM·AD CONNECTOR (TRANSITIONAL)·CONDITIONAL ACCESS·MFA

RESULTS

What changed, by the numbers.

DOMAIN CONTROLLERS

2 → 0

RETIRED

USERS MIGRATED

1,400

23 LOST PASSWORDS

GROUP MAPPING ACCURACY

99.4%

0.6% MANUALLY RESOLVED

OPERATIONAL HRS / MONTH

−80%

IT SUPPORT BURDEN

HOW IT WENT

AD had grown organically — nested groups, GPOs nobody could explain, service accounts with vague ownership. We started with an audit, retiring 38% of the groups and 14% of the users before migration began. The cleanest possible source data made the rest of the job tractable.

Entra ID became the source of truth. SCIM synced to Identity Center with permission set mappings built from the cleaned-up group structure. AD Connector handled the transitional period while legacy applications got migrated to SAML or OIDC. Conditional Access enforced MFA on AWS console access from day one.

The two domain controllers were powered off in week 14, kept in cold storage for 90 days "just in case," then formally decommissioned. The IT support team reports an 80% drop in identity-related tickets. The 23 users who lost passwords during cutover were a known cost; we’d budgeted for thirty.

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